President's Remarks - Summer 2025

As I write my last President’s Remarks, I can’t help but to look back over this past year and be grateful.  I was honored to be President of IRES in 2020 and to serve again as President for a second term has been incredible.  I am reminded that teamwork, collaboration and compromise are key factors in making IRES an organization that we can all be proud of.  During this past year, IRES has continued to offer its very successful Market Conduct Management Program (“MCM”), with each course having a “sold-out” class.  Additionally, IRES continues to receive positive feedback for the Behavioral Health Parity Auditor (“BHPA”) Core 1 course.  We anticipate Core 2 will begin offerings later this year or early 2026.  The much anticipated return of the Advanced Market Conduct Management (“AMCM”) course is nearing its finalization with plans to begin offerings in 2026. 

As a community, IRES continues to grow its membership.  We are very appreciative of the members who continue to renew their membership annually, including retired members. 

I am grateful to the members of the Executive Committee, Mary Nugent, Chris Heiser, Craig Leonard, Robert McManus, Shelly Schuman, Brett Bache, Maria Ailor and Crystal Bartuska.

Without the support of the Committee Chairs, their sub-groups and members, IRES would not be able to hold the various meetings, activities, courses, webinars, designations and publications that we do.  I am proud of the work the Committees have completed over this past year and more importantly, proud to call these individuals my friends. 

To the Board of Directors, I am grateful to you for the giving of your time and talent during the year.  Each of you brings a voice to the Board that offers varying experiences and thought processes.  I appreciate the input from each of you during our meetings.

Thank you to Dani at Miller-Wenhold who keeps all the moving parts of IRES in motion.

Finally, I want to thank Regulatory Insurance Advisors, LLC, specifically, Holly Blanchard and Pieter Williams who have supported me as IRES President over the last year.  Thank you!

I look forward to seeing many of you at the upcoming CDS in Houston…don’t forget your cowboy hat, as you might just see Craig Leonard and I doing line dances!! 

Be good to each other,

LeAnn M. Crow

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LeAnn M. Crow is a Senior Examiner with RIA Consulting. Prior to working with RIA Consulting, she worked with the Kansas Insurance Department for over 8 years. She is currently the president of the Insurance Regulatory Examiners Society.