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CICSR®

The Certified Insurance Consumer Service Representative (CICSR®) designation is designed for both regulators and industry, building on an educational commitment for insurance consumer/customer service and market regulation.

Like the AIE® and CIE® designations, individuals who have earned the CICSR® designation must take part in the Society’s program of continuing education, known as the National IRES Continuing Education (NICE) Program.

An applicant for a CICSR® designation must have two years of full-time experience with an insurance regulatory agency (includes regulatory contractors), or in the insurance industry. The applicant is required to have earned one of the ACS designations offered by LOMA or The Institutes, and then must pass four optional courses from a list of approved courses.

 

A list of approved courses can be found in the CICSR® application.

For more information on the courses referenced in the AIE® AND CIE® application, contact the following:

 

America’s Health Insurance Plans (AHIP)

  • Courses: AHIP, AHM, HS

  • Contact: 800-509-4422

 

Insurance Data Management Association (IDMA)

  • Courses: IDMA

  • Contact: 201-469-3069

 

International Claim Association (ICA)

  • Courses: ICA

  • Contact: 202-452-0143

 

LOMA

  • Designations: FLMI, ACS

  • Courses: AIRC, LOMA, UND

  • Contact: 1-800-ASK-LOMA (Option 1)

 

National Association of Insurance Commissioners (NAIC)

 

National Association of Insurance and Financial Advisors (NAIFA)

  • Designation: LUTCF

  • Contact: 877-866-2432

 

The American College

  • Designations: CLU, ChFC

  • Courses: HS, RHU

  • Contact: 888-263-7265

 

The Institutes

  • Designations: CPCU, ACSR

  • Courses: AIAF, AIC, AINS, AIS, CPCU, IR, AINS

  • Contact: 800-644-2101

 

Society of Financial Examiners (SOFE)

  • Designations: AFE, CFE, AES

  • Courses: AFE, CFE

  • Contact: 336-365-4640

Course Discount Information

IRES recognizes that not all employers pay for the courses necessary earn an AIE®, CIE®, or CICSR® designation and/or satisfy the requirements under the National IRES Continuing Education (NICE) Program. To assist our members in pursuing and maintaining these designations, IRES has arranged for discounts with several of the organizations that offer the coursework required to earn these IRES designations and meet the NICE requirements. Click here for additional information.

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