The Market Conduct Management (MCM®) designation program is designed to provide hands-on training for regulators and insurance industry professionals on how to efficiently and effectively manage market conduct examinations and to promote the interests of insurance regulators. It is designed both for the experienced professional and those wishing to enhance their regulatory and compliance career, teaching valuable tools for examination management designed to achieve operational efficiencies. The MCM® program is ideal for current and future Examiners-In-Charge and company compliance personnel.
The MCM® Program is a unique and practical 2½-day class that offers advanced, hands-on training for insurance regulators and insurance industry professionals on how to manage an effective and efficient market conduct examination. The course facilitates an information exchange between regulators and industry, offers advanced certification, and furthers professional standards and ethics in insurance regulation.
Upon successful completion of the IRES MCM® Course and passing the exam, the course participants will receive an MCM® Designation certificate as well as 15 CE credits for participating in the course.
Be advised that the MCM® Course has a capacity of 30 attendees for In Person and 40 attendees for Virtual.
Next Course:
-
December 9-11 (Virtual)
Registration for these classes will open once the preceding MCM® class concludes. Reminder: this class is on a first come first serve basis.
Topics Covered
The following topics are covered during the MCM® class:
-
Market Regulation & Examinations
-
Purpose & Vehicles for Market Regulation
-
Market Analysis
-
Core Exam Procedures
-
Exam & Investigative Techniques
-
Fraud Detection
-
Addressing Violations & Non-Violation Issues
-
-
Exam Management
-
Pre-Examination Planning
-
Role of the Examiner-In-Charge
-
Exam Team Management
-
Managing the Exam
-
Workpaper Organization & Documentation
-
Workpaper Confidentiality
-
-
Communication & Report Writing
-
Communicating with the Company, Team, & Insurance Department
-
Issuing Critique/Comment Forms
-
Exam Report Writing
-
Avoiding Conflicts
-
Post Exam Communication
-
-
Standard Data Requests & Technology
-
Exam Process Technology
-
Understanding the Standardized Data Requests
-
Constructing a Data Call
-
Analyzing the Data
-