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CICSR® Designation Program

The Certified Insurance Consumer Service Representative (CICSR®) designation is designed for both regulators and industry, building on an educational commitment for insurance consumer/customer service and market regulation. An insurance professional who has been awarded a CICSR® designation has at least two years of full time experience with an insurance regulatory agency (includes regulatory contractors) or in the insurance industry.

Like the AIE® and CIE® designations, individuals who have earned the CICSR® designation must take part in the Society’s program of continuing education, known as the National IRES Continuing Education (NICE) Program.

An applicant for a CICSR® designation must have two years of full time experience with an insurance regulatory agency (includes regulatory contractors), or in the insurance industry. The applicant is required to have earned one of the ACS designations offered by LOMA or The Institutes, and then must pass four optional courses from a list of approved courses. A list of approved courses can be found in the CICSR® application.

CICSR® application (PDF version)

Course Contact Information

For more information on the courses referenced above, contact the following:

Organization

Designations

Courses

America’s Health Insurance Plans (AHIP)
601 Pennsylvania Ave NW
South Building, Ste 500
Washington, DC 20004
800-509-4422
ahip.org

 

  • AHIP
  • AHM
  • HS

Insurance Data Management Association (IDMA)
545 Washington Blvd 22-16
Jersey City, NJ 07310
201-469-3069
idma.org

 

  • IDMA

International Claim Association (ICA)
1800 M Street, NW, 400 South
Washington, DC 20036
202-452-0143
claim.org

 

  • ICA

LOMA
6190 Powers Ferry Road, Suite 600
Atlanta, GA 30339
1-800-ASK-LOMA (Option 1)
loma.org

FLMI
ACS

  • AIRC
  • LOMA
  • UND

National Association of Insurance Commissioners (NAIC)
education@naic.org
816-783-8200
naic.org

 

  • ACL test

National Association of Insurance and Financial Advisors (NAIFA)
2901 Telestar Court
Falls Church, VA 22042-1205
877-866-2432
naifa.org

LUTCF

 

The American College
270 S Bryn Mawr Ave
Bryn Mawr, PA 19010
888-263-7265
theamericancollege.edu

CLU
ChFC

  • HS
  • RHU

The Institutes
720 Providence Rd, Suite 100
Malvern, PA 19355-0770
800-644-2101
theinstitutes.org

CPCU
ACSR

  • AIAF
  • AIC
  • AINS
  • AIS
  • CPCU
  • IR
  • AINS

Society of Financial Examiners (SOFE)
7044 S 13th St.
Oak Creek, WI, 53154
414-908-4930
sofe.org

AFE
CFE

  • AFE
  • CFE

 

Course Discount Information

IRES recognizes that not all employers pay for the courses necessary earn an AIE®, CIE®, or CICSR® designation and/or satisfy the requirements under the National IRES Continuing Education (NICE) Program. To assist our members in pursuing and maintaining these designations, IRES has arranged for discounts with several of the organizations that offer the coursework required to earn these IRES designations and meet the NICE requirements. Click here for additional information.